6sxi Privacy Policy

1 Data We Collect

6sxi collects personal data from users in order to provide a safe, compliant, and personalised gambling experience. The categories of data we collect, and the context in which each is gathered, are set out below.

1.1 Registration Data

When you create a 6sxi account, we collect the following information directly from you:

• Full legal name (as it appears on government-issued identification);
• Date of birth (to verify you are aged 18 or above);
• Residential address (including division, district, and upazila for players in Bangladesh);
• Email address (primary account communication channel);
• Mobile phone number (used for account security and payment method linking);
• Chosen username and encrypted password.

1.2 Identity Verification (KYC) Data

To comply with responsible gaming obligations and to prevent fraud, 6sxi operates a Know Your Customer (KYC) process. During this process, we may collect:

• Scanned copies or clear photographs of government-issued photo identification (National ID card, passport, or driving licence);
• Proof of address documents (utility bill, bank statement, or government-issued correspondence dated within the last 90 days);
• Proof of ownership of the payment method used — for example, a screenshot of your bKash or Nagad account screen showing your registered mobile number.

KYC documents are stored securely and are accessed only by authorised compliance staff at 6sxi. They are never used for any purpose beyond account verification and fraud prevention.

1.3 Financial Transaction Data

When you make a deposit or request a withdrawal, 6sxi records:

• Transaction amount in BDT (Bangladeshi Taka);
• Transaction type (deposit or withdrawal);
• Payment method used (e.g., bKash, Nagad, Rocket, Upay, bank transfer, Visa, Mastercard);
• Transaction reference number provided by the payment provider;
• Date and time of transaction (Bangladesh Standard Time, UTC+6);
• Account balance before and after the transaction.

6sxi does not store full card numbers, CVV codes, or mobile banking PINs. Sensitive payment credentials are handled exclusively by our payment processing partners using their own encrypted infrastructure.

1.4 Gameplay and Betting Data

To maintain the integrity of the platform and provide personalised recommendations, 6sxi records:

• Games played, bet amounts, outcomes, and session durations;
• Sports betting selections (e.g., cricket match odds, BPL fixtures, IPL events);
• Bonus and promotional activity linked to your account;
• Responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests).

1.5 Technical and Device Data

When you access 6sxi via a web browser or mobile device, our servers automatically collect certain technical information:

• IP address (used for geolocation, fraud prevention, and approximate location verification);
• Device type, operating system, and browser version;
• Referring URL (the website you visited immediately before accessing 6sxi, if applicable);
• Pages visited on 6sxi, time spent on each page, and click-path data;
• Session start and end timestamps.

1.6 Communications Data

If you contact 6sxi via live chat, email ([email protected]), or WhatsApp, we retain a record of that communication, including the content of your messages and our responses, for quality assurance and dispute resolution purposes. These records are stored for a minimum of 24 months from the date of the last communication in the thread.

2 How We Use Your Data

6sxi uses the personal data collected from players for specific, documented, and lawful purposes only. We do not process your data for any purpose that is incompatible with the purposes for which it was collected. The following table summarises our primary data processing activities and the lawful basis for each:

2.1 Marketing Communications

6sxi will only send you marketing emails, SMS notifications, or WhatsApp messages about promotions, bonuses, and seasonal offers (such as Eid specials or BPL cricket betting promotions) if you have explicitly opted in to receive such communications during registration or via your account settings. You may opt out of marketing communications at any time by adjusting your notification preferences in account settings or by contacting support at [email protected]. Opting out of marketing does not affect transactional communications such as deposit confirmations, withdrawal updates, or security alerts — these are sent as part of the account service and cannot be disabled.

2.2 Automated Decision-Making

6sxi uses automated systems to monitor accounts for responsible gaming indicators, fraud patterns, and bonus abuse. In some cases, these systems may trigger automated actions such as account flags, temporary transaction holds, or responsible gaming notifications without direct human involvement at the point of triggering. Where an automated action materially affects your account, you have the right to request a manual review by a member of the 6sxi compliance team. To request a review, contact [email protected] with the subject line "Automated Decision Review".

3 Data Sharing & Disclosure

6sxi does not sell, rent, or trade your personal data with third parties for their own commercial or marketing purposes. We share personal data only in the following limited and defined circumstances:

3.1 Payment Processing Partners

To process your deposits and withdrawals, 6sxi shares the minimum necessary financial data with our payment processing partners. These include bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, and card processors operating Visa and Mastercard infrastructure. Each payment partner operates under its own privacy policy and data security standards. The data shared is limited to what is technically required to initiate, process, and confirm a transaction.

3.2 Identity Verification Services

To fulfil KYC obligations, 6sxi may share identity document data with third-party identity verification service providers. These providers process your data solely for the purpose of verifying authenticity of the documents submitted and returning a verification result to 6sxi. They are contractually prohibited from retaining or using your data for any other purpose.

3.3 Game Technology Providers

The games available on 6sxi are powered by certified third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive a pseudonymous player identifier and gameplay session data to deliver game logic, calculate outcomes, and report results. No directly identifying personal information (such as your full name, national ID, or financial details) is passed to game providers.

3.4 Legal and Regulatory Disclosure

6sxi may disclose personal data if required to do so by law, court order, or at the request of a competent authority. In such cases, 6sxi will disclose the minimum amount of information required to comply with the legal obligation. Where permitted by law, 6sxi will notify the affected player of such a disclosure request before responding to it.

3.5 Business Transfers

In the event that 6sxi undergoes a merger, acquisition, restructuring, or sale of assets, player data held by 6sxi at the time of the transaction may be transferred to the acquiring entity as part of that transaction. In such an event, 6sxi will provide notice to affected players and the acquiring entity will be required to honour the commitments made in this Privacy Policy with respect to previously collected data.

4 Cookies & Tracking

6sxi uses cookies and similar tracking technologies to operate the platform effectively, maintain session security, and analyse how users interact with the site. A cookie is a small text file stored on your device by your web browser when you visit a website. Cookies do not contain executable code and cannot access other data stored on your device.

4.1 Types of Cookies We Use

4.2 Managing Cookie Preferences

Strictly necessary cookies cannot be disabled as they are essential for the secure operation of your 6sxi account. You may disable functional and analytics cookies via your browser settings or by contacting support. Please note that disabling functional cookies may affect your experience on the platform — for example, your preferred settings may not be saved between sessions. Standard browser controls for managing cookies are available in the settings menu of all major browsers including Chrome, Firefox, Safari, and Edge.

4.3 Third-Party Analytics

6sxi may use third-party analytics tools to collect aggregated, anonymised data about platform usage. Any such tools used by 6sxi are configured to anonymise IP addresses and are prohibited by contract from using 6sxi player data for their own commercial purposes or cross-site tracking.

5 Data Retention

6sxi retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal obligations, and to resolve disputes. The following retention periods apply:

Once the applicable retention period has expired, 6sxi will securely delete or irreversibly anonymise the relevant data so that it can no longer be linked back to any individual. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and analytical purposes.

6 Your Privacy Rights

As a player on the 6sxi platform, you hold a number of rights with respect to your personal data. 6sxi is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights listed below, contact [email protected] with the subject line "Privacy Rights Request" and include your registered account username and a brief description of the right you wish to exercise.

6.1 Right of Access

You have the right to request a copy of the personal data that 6sxi holds about you. Upon receipt of a valid access request, 6sxi will provide you with a summary of the personal data held, the purposes for which it is processed, the categories of recipients with whom it has been shared, and the applicable retention period. Access requests are fulfilled within 30 days of receipt.

6.2 Right to Rectification

If any personal data held by 6sxi about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (e.g., updating a phone number or email address) can be made directly via your account settings. Corrections to identity data (name, date of birth) require the submission of supporting documentation to the compliance team.

6.3 Right to Erasure

You may request that 6sxi delete your personal data in certain circumstances — for example, if you close your account and no outstanding legal obligation requires 6sxi to retain the data. Please note that 6sxi is legally required to retain financial transaction records and KYC data for defined minimum periods (see Section 5) and cannot erase this data ahead of those periods even upon request. Where erasure is requested but a legal retention obligation applies, 6sxi will restrict processing of the data to the legally required minimum rather than delete it entirely.

6.4 Right to Restriction of Processing

You may request that 6sxi restrict the processing of your personal data in certain circumstances, such as while an accuracy dispute is being resolved or while you are contesting the lawfulness of a particular processing activity. During a restriction period, 6sxi will store the data but will not actively process it beyond what is required to maintain the restriction.

6.5 Right to Data Portability

Where data has been collected on the basis of your consent or for the performance of a contract, and is processed by automated means, you have the right to receive that data in a structured, commonly used, machine-readable format. 6sxi will provide account and transaction data in CSV or JSON format upon request.

6.6 Right to Object to Marketing

You have an unconditional right to object to the processing of your personal data for direct marketing purposes at any time. Sending an opt-out request to [email protected] will result in your removal from all 6sxi marketing communications within 5 business days. This does not affect service-related communications.

7 Data Security

6sxi applies robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key security measures in place include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 6sxi platform is protected using industry-standard 256-bit SSL encryption. This applies to all pages of the site, including the login page, account area, and payment pages.
• Encrypted Data Storage: Sensitive personal data stored in 6sxi databases — including identity documents, payment method references, and account credentials — is encrypted at rest using AES-256 encryption.
• Password Hashing: Account passwords are never stored in plain text. They are hashed using a modern cryptographic hashing algorithm with per-account salting before being stored. Even 6sxi staff cannot view your password.
• Access Controls: Access to personal data within 6sxi systems is strictly controlled on a need-to-know basis. Staff access is logged and audited. KYC documents are accessible only to authorised compliance personnel.
• Fraud Monitoring: 6sxi operates 24/7 automated fraud monitoring systems that flag unusual login patterns, suspicious transaction behaviour, and potential account takeover attempts in real time.
• Regular Security Reviews: 6sxi conducts periodic internal security reviews and engages third-party security consultants to perform vulnerability assessments of the platform.

7.1 Your Role in Security

While 6sxi takes every reasonable precaution to protect your data, the security of your account also depends on your own practices. You should:

• Choose a strong, unique password for your 6sxi account that you do not use on any other website;
• Never share your login credentials with any other person;
• Log out of your 6sxi account after each session, especially on shared devices;
• Be alert to phishing attempts — 6sxi will never ask for your password via email, live chat, or WhatsApp;
• Report any suspected unauthorised access to your account immediately at [email protected].

7.2 Data Breach Response

In the unlikely event of a data breach that poses a risk to your personal data, 6sxi has an incident response plan in place. Affected players will be notified promptly via their registered email address with details of the nature of the breach, the data involved, and the steps taken to mitigate the impact. 6sxi will take immediate action to contain any breach and to prevent recurrence.

8 Policy Updates & Contact

8.1 Changes to This Policy

6sxi reviews this Privacy Policy periodically and may update it from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make material changes to this Policy, we will update the effective date at the top of this page and, where appropriate, notify active account holders via their registered email address. Continued use of the 6sxi platform following the publication of a revised Privacy Policy constitutes acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.

8.2 Children and Minors

The 6sxi platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from any person under the age of 18. If you believe that a minor has created an account on 6sxi, please contact us immediately at [email protected]. Upon confirmation, we will close the account, delete the associated personal data, and take appropriate steps to prevent recurrence. 6sxi uses age verification checks during registration and KYC to enforce this policy.

8.3 Links to Third-Party Sites

The 6sxi platform does not contain links to third-party websites for commercial or advertising purposes. If any third-party link is ever present on the platform (for example, links to payment provider information pages), please be aware that 6sxi is not responsible for the privacy practices of those third-party websites. We recommend reviewing the privacy policy of any third-party site you visit.

8.4 Contact for Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 6sxi processes your personal data, please contact our support team:

• Email: [email protected] (plain text — not a clickable link)
• Subject line: "Privacy Enquiry" or "Privacy Rights Request"
• Response time: Acknowledgement within 2 business days; full response within 30 days
• Support hours: 24 hours, 7 days a week